Good experience Luis and mechanic very helpful and informative 👍 went for an oil change
Elvia, thank you for the kind words! We're glad Luis and our mechanic made your oil change informative and helpful. We appreciate your trust and look forward to welcoming you back to Ten-Four Auto.
Paid for an EVAP leak diagnosis and repair. Less than 20 miles later, the EVAP leak was still there. The shop insists the problem was fixed, yet now wants to replace additional parts at my expense. If the diagnosis was accurate, why weren't these other leaks identified from the start? It feels like they're guessing and throwing parts at the problem while charging the customer for each attempt. Scam, stay away
Adam, we're disappointed to see your low rating. We value providing excellent service and would appreciate more feedback from you on how we can improve. Please reach out to our team so we can address your concerns.
I brought in my Honda pilot for a smog check and it was super quick. I loved the speed of my service, the lobby was great to wait in, and the representatives were outstanding. Thank you again and would come back.
Thank you for the review, John! We're glad to hear that you had a positive experience at Ten-Four Auto. Speed and excellent customer service are our top priorities, and it's great to know that we met your expectations. We look forward to serving you again in the future!
Auto parts is a nice place to stay in and see air condition I got it did a lot of work in one day and they had a great price of AC is running great. Everything’s running. Great brakes are good. Nice job.
Joseph, thank you for the awesome review! We are glad to have provided you with a fast and efficient service. It's great to know that your AC is working perfectly now, and your satisfaction with the price and the job itself means a lot to us. Feel free to contact us if you need anything.
DONT GO WITH THEM!!! They lie about pricing and over charge. Told me one price then after signing and getting my car they charged me over $200 extra on top. This is after saying what my final price was. They didn’t even fix the issue because they told me there was a leak in my AC and they didn't know where. So they wanted to add refrigerant and dye to it and said to come back in a couple weeks so they can find out where the leak is at and then fix it.
Dear Davon, we're sorry to hear about your disappointing experience. We strive to provide transparent pricing and reliable service. We'd appreciate the opportunity to discuss your concerns further and work towards a resolution. Please reach out to our customer service team at your convenience. Your satisfaction is our top priority.
Thank you, Samuel, for the 5-star rating! We appreciate your feedback and are delighted to know that you had a positive experience with us at Ten-Four Auto. Our team is committed to providing excellent service. If you have any further questions or require assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Thank you for the 5-star rating, Samir! We're thrilled to know that you had a great experience at Ten-Four Auto. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thank you, Yaneth, for the five-star rating! We are delighted to hear that you had a great experience with us at Ten-Four Auto. We strive to provide exceptional customer service and quality automotive care. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future!
Great shop
Thank you Luis for your five-star review! We're happy to hear that you had a great experience at our shop. It's our goal to provide excellent service to all our customers. If there's anything else we can do for you, please don't hesitate to reach out.
Great service overall 👏🏻
Thank you for the 👏, Ernest! We're thrilled to hear you had a great experience at Ten-Four Auto. Feel free to reach out if there's anything else we can help with!
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